The Certification process

We guide your organisation through the process of achieving and maintaining certification status and support you throughout your Top Employer journey

Discovery

We get to know your organisation. You share your goals, ambitions, and organisational structure.

Approach

We collaboratively select the process. You help us select the certification and validation approach best suited to your organisational structure.

Service kick-off

We set you up for success. You receive an overview of the upcoming certification process–our HR Best Practices Survey, the Top Employers Portal, and supporting tools and materials–so you are prepared to complete it efficiently.

Survey

We ask the right questions. Your organisation completes our HR Best Practices survey containing extensively researched questions so we can understand your performance in critical domains.

Validation

We verify the answers. Your organisation is assigned a dedicated HR auditor who confirms that your survey answers accurately reflect your HR practices and conditions provided to employees.

Results

We communicate the Certification outcome. You then have access to a dashboard that offers insights into which practices are implemented in your benchmark group.

Recognition

We celebrate your achievement. You are recognised in Top Employers Institute announcements, events, and other various forms of communication.

Impact

We help you shape the world of work. As an employer of choice, your commitment to excellent people practices impacts the lives of millions of people globally.

The validation process

Validating your organisation’s answers to the HR Best Practices Survey is a key component of our certification process. A dedicated HR Auditor is assigned to each organisation to verify the accuracy of provided information.

The purpose of this step is to confirm that your policies are consistently interpreted, resolve ambiguities, and correct potential errors. This rigorous validation process ensures the survey represents a clear and accurate picture of your organisation’s HR practices.

Our validation process entails extensive learning through sharing knowledge and best practices. Completing this process is an important milestone in your Top Employers journey that sets you up for success.