CLAAS China

CLAAS

Executive Advisor – Client Success & HR Advisory (China & North Asia)

Top Employers Institute is the #1 global authority on HR strategies. With our world leading Certification and data-led insights, we guide and empower organisations in delivering transformational people practices, driving business outcomes and helping them attract, engage and retain top talent.  

Established more than 30 years ago and operating in 125 countries worldwide, Top Employers Institute collaborates with 2,400 companies, including some of the world’s most reputable brands, enabling them to build a better world of work. As a purpose-led and trusted organisation, we provide authoritative and insightful solutions that elevate HR strategies globally. 

Purpose and contribution to company strategy 

Top Employers Institute is trusted by leading organizations to assess, benchmark, and improve their people practices. This is a strategic, client-facing role focused on delivering high-impact HR advisory while ensuring exceptional client experience and retention across key accounts in China and North Asia region.

This role engages directly with senior HR leaders — including CHROs and HR transformation teams — to interpret insights, influence strategy, and shape the future of work within client organizations. You will also act as a visible thought leader and internal innovator, helping us scale impact of advisory and continuously evolve our offerings.

Key responsibilities 

Key Responsibilities

Strategic HR Advisory

    • Lead strategic, insight-rich advisory sessions with senior stakeholders using client data, peer benchmarks, and external HR trends – taking macro trends into account.
    • Design and deliver tailored recommendations aligned to each client’s people priorities (e.g., DEI, EVP, skills, AI readiness, leadership development).
    • Guide maturity journeys and translate data into business-relevant HR narratives.
    • Build influence and trust with CHROs and global HR leaders across industries.
    • Co-develop advisory roadmaps and link engagement to long-term transformation initiatives.
    • Deliver virtual and in person workshops as part of the value added advisory services

Thought Leadership & Influence

    • Represent Top Employers Institute at internal and external events (roundtables, webinars, panels).
    • Create and share strategic insights in collaboration with Marketing and Research teams.
    • Elevate our brand by contributing to white papers, briefings, and client-facing narratives on workforce trends.
    • Stay on top of emerging issues (AI, hybrid work, generational shifts) and act as a trend translator for clients and internal teams.

Client Success & Strategic Client Retention

As a senior partner within the Client Experience team, this role ensures that Top Employers certification and other products aren’t just delivered — they are experienced in a way that fuels action and commitment.

Internal Collaboration & Innovation

Profile & Skills

You are:

  • A credible strategic HR partner with the confidence to advise C-level leaders.
  • A data storyteller who can turn benchmarks and trends into strategic action.
  • A client strategist who can balance short-term engagement with long-term value.

A visible thought leader who brings fresh perspectives to client conversations and external forums

Key Success Competencies

  Companywide competencies:

  • Collaboration
  • Customer focus
  • Global perspective

Role-specific competencies: 

  • Strategic Thinking & Business Acumen – Understands broader organizational goals and links HR to business impact.
  • Executive Communication & Facilitation – Engages senior audiences with clarity and gravitas.
  • Insight Storytelling – Synthesizes data into actionable, high-level insights.
  • Client Success Leadership – Maintains and grows strategic relationships while driving service adoption.
  • Commercial Mindset – Identifies and supports upsell opportunities in partnership with Sales.
  • Cross-Functional Collaboration – Works across teams to evolve offerings and create scalable value.
  • Facilitation skills – Deliver & facilitate in person workshop for clients as a part of the advisory offering (in English and Mandarin)

Qualification Criteria

  • Experience in HR consulting, strategy, or talent advisory.
  • Proven track record engaging CHROs or senior stakeholders in enterprise environments.
  • Experience with benchmarking, employer branding, or certification programs is a strong advantage.
  • Fluent in English and Mandarin; other Asian languages are a plus.
  • Based in Shanghai with occasional domestic and regional travel

Top Employers Institute offers

Purposeful Impact. Global Connections. Versatile Working Environment. 


At Top Employers Institute, you collaborate with colleagues worldwide as you shape a career focused on enriching the world of work, bringing your best self. 

At Top Employers Institute, we believe in:  

  • Living our human-centric approach (flexible working conditions, including the flexibility to work from home or the office) 
  • Thriving in a multicultural environment 
  • Growing meaningfully 
  • Leadership culture based on trust 
  • Plenty of room for initiatives and own responsibility 
  • We pay you to pay it forward: we grant you 2 days of paid time off for volunteering for causes you care about 
  • We want you to stay with us: you will enjoy a 4-week sabbatical leave paid by the company after 5 years 
  • Dynamic and strong international culture (more than 30 nationalities spread over 12 offices all around the world) 
  • Fast growing (20% YoY revenue growth) and sustainable company (founded 30 years ago) 
  • Be part of a globally recognised leader shaping the future of HR and employer branding. 
  • Be part of a motivated and fun team in a high-growth environment where every day brings new challenges, opportunities and rewards 
  • Collaborate with industry experts and thought leaders to drive meaningful impact 
  • Competitive compensation, benefits, and career development opportunities 

Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We actively promote and depend on the diversity of thought, skills, and capabilities in our project teams to serve our international consumer base in the best way possible. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!

Job Application Notice  

By applying for this position, you acknowledge that you have read and understood the Top Employers Institute Privacy Policy regarding the information you have provided or will provide during the application process.  

Apply here

CHINT Group

Founded in 1984, CHINT Group Co., Ltd. is a global leading smart energy solutions provider. Throughout its more than 40-year history, CHINT has consistently focused on diligent industrial pursuit and brand innovation. It operates in over 140 countries and regions, with four global R&D centers, six international marketing regions, more than 30 domestic and international manufacturing bases, and a global workforce exceeding 50,000 employees.

Roquette China

Roquette is a leading provider of plant-based ingredients, excipients and pharmaceutical solutions dedicated to enhancing the quality and convenience of essential products for consumers and patients worldwide.

Roquette employs more than 11,000 people globally, operating in more than 150 countries through more than 40 manufacturing sites and 20 R&D and innovation centers. The company achieved a turnover of €4.5 billion in 2024.

Harman China

HARMAN is a global leader in connected car technology, lifestyle audio innovations, professional audio and lighting solutions, and digital transformation. We designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automat​ion solutions, and connected services.

dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. A Swiss-Dutch company, with operations in almost 60 countries and revenues of more than €12 billion, and a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Fonterra

We’re a farmer owned Co-operative based in Aotearoa New Zealand. Made up of thousands of farming families and employees all working together for better. As one of the world’s leading dairy exporters and milk processors, and the preferred partner to many of the world’s leading food companies, we are a market leader with our own dairy brands in New Zealand, Australia, Asia, Africa, the Middle East and Latin America.

Deckers China

Deckers Brands is made up of several individual brands, focusing on making peoples’ lives a bit more comfortable – UGG provide iconic craftsmanship and timeless style, being celebrated worldwide for nearly four decades and continue to redefine luxury in new and bold ways. HOKA produces premium performance footwear and apparel for athletes of all types, with a bold and unexpected approach to empower a world of athletes to fly over the Earth.

SAIC-GM-Wuling Automobile Co., Ltd.

上汽通用五菱汽车股份有限公司于2002年11月18日正式成立，是由上海汽车集团股份有限公司、通用汽车（中国）投资有限公司、广西汽车集团共同组建的中中外合资企业。公司连续14年保持国内单一车企销量冠军，总销量突破2900万辆，是拥有最多用户的中国汽车企业。合资以来累计利税超过1300亿元。公司拥有柳州河西总部、柳州宝骏基地、青岛分公司和重庆分公司四大制造基地，同时积极响应“一带一路”号召，于2017年在印尼成立SGMW印尼汽车有限公司。公司愿景为“成为全球创新、跨界、体验的标杆公司”。拥有五菱和新宝骏两大品牌：五菱品牌以“人民需要什么，五菱就造什么”为品牌精神，持续深耕人民需求；新宝骏品牌以“智能网联、智能驾控、跨界融合”为标签，致力于成为“智慧汽车先导者”。公司秉承“责任至上，全员公益”，不断践行企业社会责任，坚守企业责任之道，在企业快速发展的同时，反哺社会、回馈大众。在全国抗击新型冠状肺炎之初，公司凭借卓越表现，获得国家《全国抗击新冠肺炎疫情先进集体》称号。

Servier China

作为首批进入中国的跨国制药企业之一，施维雅深耕中国市场的43年里，一直专注于心脏健康、高血压、糖尿病和静脉健康领域，为中国患者提供高质量药物和综合健康解决方案。随着第一款胰腺癌药物在2022年4月获批，施维雅中国也紧随集团步伐正式启动肿瘤领域的工作。秉持“成为肿瘤领域的卓越贡献者”这一愿景, 施维雅中国在难治性肿瘤方面布局了丰富的产品管线，包括结直肠癌、中枢神经系统肿瘤等，为患者带来更多样的治疗选择，改善生命质量。

Suntory Global Spirits

Unwavering attention to detail, enduring respect for nature. We craft spirits of the highest quality and deliver brilliant experiences to people around the world. Every single day, we’ re advancing our ambition to be the World’s Most Admired Premium Spirits Company

HR Auditor

Certification cluster – reports to Regional Certification Manager

Description of the company

Top Employers Institute is the #1 global authority on HR strategies. With our world leading Certification and data-led insights, we guide and empower organisations in delivering transformational people practices, driving business outcomes and helping them attract, engage and retain top talent. 

Established more than 30 years ago and operating in 125 countries worldwide, Top Employers Institute collaborates with 2,400 companies, including some of the world’s most reputable brands, enabling them to build a better world of work. As a purpose-led and trusted organisation, we provide authoritative and insightful solutions that elevate HR strategies globally.

Your contribution to our company and strategy

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent.

He/she supports the quality checks and helps with quality assurance. He/she collects HR insights and shares them internally and externally. The HR Auditor also participates in many processes and delivery improvement projects in addition to other special projects.


Key Responsibilities

·       Support the onboarding of their clients and lead the delivery of the Certification process for local clients.

·       Carry out Quality Checks to support the rapid delivery of certification and results to clients.

·       Update client-related data regarding the Certification Process (e.g., Key Information as Deadlines and Status) and make it transparent and accessible for other stakeholders in the organization. Use common systems and tools such as Salesforce and SharePoint.

·       Support the delivery of our international clients (validation of affiliates/local entities), align with other HR Auditors, and report potential issues to the leading colleagues.

·       Carry out a range of quality assurance activities for international clients (under the guidance of senior colleagues.)

·       Analyze data and results to carry out results sessions for local clients.

·       Support the analysis of data for senior colleagues to carry out group result sessions for international Clients.

·       Gather insights and best practices from colleagues and clients to develop content for local connect events or websites.

·       Gather HR best practices from clients and share HR knowledge within the organization.

·       Conduct various Workshops/ Webinars (e.g., Welcome Webinar, Certification/Benchmark Activation Session)

·       Help translating the survey and other process related material (e.g., Email templates, Webinar Slides).

·       Participate in special certification projects (e.g., Trends Report)


Competencies

Company competencies (for everyone):

·       Collaboration

·       Customer focus

·       Global perspective

Key success competencies (in addition to company competencies):

·       Planning & alignment

·       Accountability

·       Effective verbal & written communication

·       Time management

·       Work Processes optimization

·       Data collection & Analysis


What We’re Looking For

General Experience

·       Bachelor’s degree in HR (or equivalent).

·       Minimum 3 years of experience in HR (generalist or specialist roles).

·       Previous experience in a mid-sized local company (50-249 employees). Experience in a an international (250-10 000 with international presence) or multinational company (more than 10 000 employees, regional HQs, Global HQ) is an advantage.

·       Strong HR Knowledge.

·       Good client-facing and internal communication skills.

·       Fluent in Mandarin (for business) & English (written and spoken for business). Fluent in any other additional language would be advantageous.

·       Strong working knowledge of Microsoft Office.

·       Strong analytical and problem-solving skills.

·       Organized, autonomous, and fast learner.

What Top Employers Institute offers

Purposeful Impact. Global Connections. Versatile Working Environment.
At Top Employers Institute, you collaborate with colleagues worldwide as you shape a career focused on enriching the world of work, bringing your best self.

At Top Employers Institute, we believe in:

·       Living our human-centric approach (flexible working conditions, including the flexibility to work from home or the office)

·       Thriving in a multicultural environment

·       Growing meaningfully

·       Leadership culture based on trust

·       Plenty of room for initiatives and own responsibility

·       We pay you to pay it forward: we grant you 2 days of paid time off for volunteering for causes you care about

·       We want you to stay with us: you will enjoy a 4-week sabbatical leave paid by the company after 5 years

·       Dynamic and strong international culture (more than 30 nationalities spread over 12 offices all around the world)

·       Fast growing (20% YoY revenue growth) and sustainable company (founded 30 years ago)

·       Be part of a globally recognised leader shaping the future of HR and employer branding.

·       Be part of a motivated and fun team in a high-growth environment where every day brings new challenges, opportunities and rewards

·       Collaborate with industry experts and thought leaders to drive meaningful impact

·       Competitive compensation, benefits, and career development opportunities

By applying for this position, you acknowledge that you have read and understood the Top Employers Institute Privacy Policy regarding the information you have provided or will provide during the application process.   

Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!

Apply here