Case Study | JTI’s Candidate Survey

Do your candidates value your status as a Top Employer? 

By Top Employers Institute

JTI is a certified global Top Employer with 46 000 employees present in more than 130 countries. Since achieving their certification, they have consistently included their certification status in job adverts, career pages and other recruitment channels. 

After nine years of implementing best practices, the company sought recruitment data to answer a question related to employer branding. Their question was: How important is it for our candidates that we’re a certified Top Employer? 

Read More: Case Study: Deutsche Post DHL 

In 2019 JTI selected Talenthub, a technology platform that integrates with existing HR systems, to collect real-time candidate feedback during the recruitment process. With their technical help, JTI captured accurate feedback from candidates while allowing them to reach out directly to follow up on provided feedback and improve the process where needed.

  • They set up a digital survey on their career page and Applicant Tracking Software (ATS) system for candidates who applied at JTI. 
  • JTI verified the impact of the candidate’s journey at all stages and found trends that enabled them to understand the behaviour of their applicants. 
  • JTI implemented a new initiative to track and benchmark their candidate’s application process against other companies to optimise their process. 

Case Study: Deutsche Post DHL

Certified Top Employer, Deutsche Post DHL Group (DPDHL), is the world’s leading logistics company employing nearly 600,000 colleagues and operating in over 220 countries and territories worldwide.To increase collaboration and interaction between their large number of employees within the company, DPDHL has implemented Smart Workplace, a mobile application designed to improve the daily employee experience. Developing the Smart Workplace was a challenge not only because it was a huge undertaking in scale, but it was also a challenge given the diversity of employees, roles, languages and places of work.

  • The organisation customised this intranet as a mobile application using tools such as the Office 365 suite.
  • The Covid-19 pandemic impacted the launch and need of the Smart Workplace platform for DPDHL.
  • Smart Workplace has become one of the leading internal information sources within DPDHL, engaging more than 300,000 employees worldwide just 6 months after its launch.

Helvetia Case Study: The Impact of Internal Best Practices Sharing

Certified Top Employer Helvetia Insurance, established in 1858, is headquartered in St. Gallen Switzerland. As an organisation they currently have over 11.500 employees and more than 7 million customers across their different operating countries.

Helvetia have prioritised improving their people practices over the past few years as they joined the Top Employers programme. In recent years they have wanted to improve their practices not only through benchmarking but also through learning from the various Helvetia branches. This desire for improvement and learning lead them to create an internal best practice sharing session.

Download the Case Study to learn how:

  • Helvetia have been able to create a unified best practice sharing session that has improved HR practices across their offices.
  • They use the Top Employers programme to guide the improvement of their HR practices.
  • Employees in Helvetia have experienced the internal best practices sharing sessions.

Case Study: The Saint-Gobain HR Mirror

Certified Global Top Employer, Saint-Gobain, is the world leader in light and sustainable construction. Saint-Gobain designs, manufactures, and distributes materials and solutions for the construction, mobility, and industrial markets. They have been certified as a Global Top Employer since 2016.

In 2019 Saint-Gobain began organising a global Employee engagement survey called me@SaintGobain. It covered 40 questions across five different themes to identify how motivated employees are at that moment. In doing this survey and the Top Employers Best Practices Survey they realised that they could use both surveys to create a mirror survey that would allow them to continue to get more useful information to improve their employee’s life at work.

  • Saint-Gobain created a four-stage process to mirror the two surveys and create the HR Mirror survey.
  • How they implemented the survey across their global offices with a strategic communication plan.
  • How they use the results of the survey to improve the working conditions and policies for their employees across their global offices.

 

 

Case Study: Talent, Borders and Benchmarks – The Dana Way

Certified Top Employer, Dana Hungary Kft., is a global leader in the design and manufacture of highly efficient propulsion and energy-management solutions. It supports nearly all vehicle manufacturers with drive and motion systems; electrodynamic technologies, including software and controls; and thermal, sealing, and digital solutions. In 2018 they, thanks to the benchmarking benefits of the Top Employers Institute’s programme, were able to get continuous insights and visibility on their employees’ needs.

As they did, they realised that they needed to provide their employees with an international mindset/approach to the job. In response to this challenge, they launched a programme that allowed employees to take on three to six-month assignments in a different location that allowed them to develop a wider cultural and professional knowledge.

Download the Case Study to learn how:

  • Dana Hungary implemented their ambitious plan and how their employees responded to the programme.
  • The organisation effectively resumed the programme after it had been temporarily suspended during the covid-19 pandemic.
  • The model has become a benchmark for the wider organisation as other offices look to replicate the success of the programme in their offices.

Download the Case Study to learn more.

Case Study: How personalised learning rapidly upskilled the Virtusa workforce

UK Top Employer Virtusa helps clients to grow their businesses, by providing digital transformation, engineering and outsourcing services across a wide range of sectors globally.  

To sustain and improve engagement and well-being in the new environment created by the pandemic, Virtusa needed to reskill team members quickly in future technologies. To transform these capabilities was something that employees also wanted, which led to the launch of Engineering IQ (EIQ).

Download the Case Study to:

  • Learn more about Virtusa’s unique Engineering IQ Programme
  • Discover how Virtusa has managed, through its EIQ Programme, to link employee well-being directly to a long-term focus on careers
  • Be inspired by how purposeful and customised learning in a supportive environment rapidly upskilled the Virtusa workforce – and why its clients now want to launch similar programmes of their own

Complete the form to download the Case Study now.