Salesforce Developer (Hired)

Top Employers Institute is the global authority in recognising excellence in people practices. Headquartered in Amsterdam, the Netherlands, we are proud to have certified 1851 Top Employers around the world for their dedication to enriching the world of work for their people.

Purpose and contribution to company strategy 

The Digital Team at Top Employers Institute is responsible for the development and support of the digital platforms which includes Salesforce Sales Cloud, Experience Cloud (Portal), Pardot, Tableau CRM and MyTrailhead. These digital platforms support the core business processes for Marketing, Sales, Operations (Certifications) and Finance.

The Digital Team is looking for a Salesforce Developer. In this role you work on implementing exciting new Salesforce features as part of our Scrum Team, you also spend part of your time on providing second line technical support for code-related issues. You are a team-player who likes to work with business stakeholders on delivering new functionality but also a quality orientated person who wants to solve issues timely and accurately. You enjoy using the experience you already but also the challenge of learning new technologies, processes and people.

You report to the Senior Salesforce Developer and work closely with the other members of the digital team and with business stakeholders from various departments based all around the world. You actively work on building your skills in Salesforce technology and have existing experience in development using Apex and Lightning Web Components.

The Salesforce Developer:

Uses Salesforce experience and research to provide solution options and highlights dependencies with the existing implementation
Designs and implements user stories using Salesforce customization (Apex / Lightning Web Components)
Tests user stories implemented by others in the team (they will test your stories)
Supports the continuous integration and deployment tools and processes
Participates in Agile Scrum ceremonies such as the Sprint Planning, Review and Retrospective, and Daily Stand-ups
Provides Level 2 Incident Management support, i.e. you review and solve cases that are related to customized solutions

Key responsibilities

Well managing the digital platforms:

Designs, configures and maintains (new) functionalities on the Salesforce platform (including Pardot and Communities)
Provides advanced Salesforce support to internal and external users

Continuously developing yourself and others:

Stay up-to-date on Salesforce releases, complete trailheads, and achieve more Salesforce certifications
Share knowledge with others in the team

Key Success Competencies:

Companywide competencies: Collaboration, customer focus, global perspective.
Role-specific competencies: Ensures accountability, tech-savvy, decision quality, optimizes work processes, cultivates innovation, communicates effectively, drives results, plans and aligns

Qualification Criteria:

- Fluent in English

- Good communication skills with technical and non-technical stakeholders
- Experience with working in an international organization
- 2+ years of experience with hands-on complex Salesforce development using both Apex and Lightning Web Components (LWC)
- Experience with Experience Cloud (Customer Communities) is a plus
- Certifications:
  - Platform App Builder (required)
  - Platform Developer I (required)
  - Platform Developer II (preferred)
  - JavaScript Developer I (preferred)

Top Employers Institute offers:

Competitive fixed & variable remuneration
Flexible working conditions, including the flexibility to work from home or from the office (conveniently located next to Amsterdam Amstel station)
We pay you to pay it forward. 2 days company paid time off (VTO) for volunteering for causes you care about
Dynamic and open business culture
Plenty of room for initiatives and own responsibility
Open career path: due to the fast growth of the company, many roles did not exist a year ago, and new career paths open up. The successful candidate could over time broaden responsibilities within the Revenue Operations team (for example in sales enablement), or specialize in Salesforce in the Digital Team
Leader in HR, relied on by global clients such as DHL and PepsiCo
Fast growing company (double-digit revenue growth in 2021), enabled by owner HAL Investments, which is one of the largest investment companies of the Netherlands
International environment: colleagues from all over the world and offices in 10 countries, from Shanghai to Cape Town to São Paulo

Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We actively promote and depend on diversity of thought, skills, and capabilities in our project teams to serve our international consumer base in the best way possible. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!