HR Auditor (São Paulo)

Top Employers Institute is the global authority recognising excellence in people practices. We assist companies to accelerate these practices and further enrich their worlds of work. Through the Top Employers programme, participants are audited, certified and recognised as employers of choice. Established more than 30 years ago, Top Employers Institute now certifies over 2 300 organisations in 121 countries. These certified companies positively impact the lives of over 12m employees globally.  


Purpose and contribution to the company strategy

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent. He/she supports the quality checks and helps with quality assurance. He/she collects HR insights and share them internally and externally. The HR Auditor also participates in many process and delivery improvement projects in addition to other special projects.

Support the onboarding of their clients and lead the delivery of the Certification process for local clients.


Key result areas and main activities

  • Carry out Quality Checks to support the rapid delivery of certification and results to clients
  • Update client related data regarding the Certification Process (e.g., Key Information as Deadlines and Status) and make it transparent and accessible for other stakeholders in the organization. Use common systems and tools such as Salesforce and SharePoint.
  • Support the delivery of our international clients (validation of affiliates/local entities), align with other HR Auditors, and report potential issues to the leading colleagues.
  • Carry out a range of quality assurance activities for international clients (under the guidance of senior colleagues.)
  • Analyse data and results to carry out results sessions for local clients.
  • Support the analysis of data for senior colleagues to carry out group result sessions for international Clients.
  • Gather insights and best practices from colleagues and clients to develop content for local connect events or websites.
  • Gather HR best practices from clients and share HR knowledge within the organization.
  • Conduct various Workshops/ Webinars (e.g., Welcome Webinar, Certification/Benchmark Activation Session)
  • Help translating the survey and other process related material (e.g., Email templates, Webinar Slides).
  • Participate in special certification projects (e.g., Trends Report)


Company competencies (for everyone)

  • Collaboration
  • Customer focus
  • Global perspective


Key success competencies (in addition to company competencies):  

  • Planning & alignment
  • Accountability
  • Effective verbal & written communication
  • Time management
  • Work Processes optimization
  • Data collection & Analysis


Qualification Criteria

  • Bachelor’s degree in HR (or equivalent)
  • Minimum 3 years of experience in HR (generalist or specialist roles).
  • Previous experience in a mid-sized local company (50-249 employees). Experience in a an international (250-10 000 with international presence) or multinational company (more than 10 000 employees, regional HQs, Global HQ) is an advantage.
  • Strong HR Knowledge
  • Good client-facing and internal communication skills
  • Excellent oral and written command of English (native/bilingual), Spanish (native/bilingual) and Portuguese (native/bilingual).
  • Working experience with US companies, or living experience in the US as a plus.
  • You are based in Sao Paulo area and willing to occasionally travel, mostly within America and to Europe.
  • Strong working knowledge of Microsoft Office.
  • Strong analytical and problem-solving skills.
  • Organized, autonomous, and fast learner.


Top Employers Institute offers

  • Human centric way of working: flexible working conditions, including the flexibility to work from home or from the office
  • Leadership culture based on trust
  • Plenty of room for initiatives and own responsibility
  • We pay you to pay it forward: we grant you 2 days of paid time off for volunteering for causes you care about
  • We want you to stay with us: you will enjoy a 4-week sabbatical leave paid by the company after 5 years
  • Dynamic and strong international culture (more than 30 nationalities spread over 12 offices all around the world)
  • Fast growing (20% YoY revenue growth) and sustainable company (founded 30 years ago)


Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!