Performance Management is one of the fundamental HR processes. Traditionally the focus of Performance Management was mainly on assessing past performance. Today’s Performance Management has evolved into a much more continuous and forward-looking process, putting (future) performance improvement at the centre. The Performance Management approach should be fit-for-purpose for the various employee groups, it needs to provide clarity and direction towards goals (not only once or twice a year, but on an ongoing basis).
As a Top Employer 2019 in South Africa, EY share their insights and best practice for Performance Management. The organisation’s mission states that “EY is committed to doing its part in building a better working world” – and you can see this in their fresh approach to Performance Marketing. Performance Management is well embedded in the culture of EY and their day-to-day operations, rather than being approached as an annual event.