Regional Manager UK (Hired)

P0342 · ST. ALBANS, Hertfordshire

Sales cluster – reporting to Regional Director EMEA

Purpose and contribution to company strategy

Purpose description, summarizing the contribution to the wider company strategy & goals

The regional manager role is pivotal in the execution of the Top Employers Institute commercial purpose. That purpose is to enrich the world of work through the increased impact of the HR certification programme. This is achieved through the realisation of new business and renewal targets and the management of existing contracts. In addition, the role carries management responsibility for the wellbeing and culture of a regional hub. It reports to a Regional Director and forms part of the Sales Leadership team.

Key result areas and main activities

Key result areas showing what impact the role should have, main activities providing further insight

1. Sales revenue growth across the Territory in line with company P&L targets:

  • Prepare the regional territory plan and participate in the forecasting process to maintain up to date budgets and initiate corrective measures where needed to meet the (revised) targets
  • Create and manage relevant and achievable goals for each account manager and provide regular feedback
  • Ensure accurate forecasting and pipeline visibility in Salesforce
  • Work in partnership with the Central Marketing team to localise and deploy regional marketing activities to promote lead generation and customer advocacy

2. Sales Leadership:

  • Oversee all aspects of sales operations, including recruiting and training staff and maintaining the territory
  • Act as a contributor to the commercial community
  • Provide leadership and direction to the account managers and in the territory office

3. Maintaining and sharing regional expertise:

  • Possess a deep understanding of your territory’s local politics and culture to effectively execute a localised version of the company’s growth strategy
  • Act as an ambassador to the company and promote a positive and enthusiastic attitude throughout the team and to wider internal and external stakeholders
  • Actively seek feedback from clients (external and internal) and ensure that all relevant information is communicated back into the business

4. Contribution to and leading high-performance sales culture:

  • Reinforce a high-performance sales culture through coaching and best practice sharing
  • Create, develop, and maintain an engaged and positive team working culture
  • Foster a performance & development climate that brings out the best in our people, by managing performance, development, and engagement of the team


Behaviour that will help you be successful in this role and in our organization

Company competencies (for everyone):

  • Collaboration
  • Customer focus
  • Global perspective

Leadership competencies (for managers):

  • Courage
  • Empowerment
  • Focus & finishing

Key success competencies (in addition to company competencies):

  • Plans and aligns
  • Ensures accountability
  • Communicates effectively
  • Drive results
  • Develop talent
  • Drives engagement
  • Manages ambiguity

Our preferred candidate:

  • Has experience in leading others, preferably salespeople
  • Has 5 to 10 years of experience working in a client-facing role
  • HR knowledge is a must-have
  • Experience with Salesforce is a plus
  • Works full-time preferably
  • Is at travel distance from our office in St. Albans, near London
  • Is fluent in English