Leaders will develop new strategic skills, particularly that of “listening to the heartbeat” of the organisation. Leaders in your businesses are effectively having to “double-screen” their working world. They need, simultaneously, to think about long term horizons, while acting decisively in the short term.

They, and the next generation of leaders they nurture, will need to place a more committed listening strategy front and centre, to win the emotional commitment of their teams for multiple disruptive challenges