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Merchants SA

IT, Professional Services, Telecommunications
Merchants SA was awarded the Top Employers South Africa certification.
  • Top Employers South Africa

We are global pioneers in the contact centre and BPO industry with over 35 years experience in designing, building and operating contact centres. We focus on people, process and technology to create exceptional customer experiences. We are passionate about people and our ability to attract the best talent, coupled with our rich history of success and innovation across industries, is what differentiates us from our competitors. Merchants is a wholly owned subsidiary of Dimension Data.

Number of employees: 5000
Number of active countries: 3

The research

Our comprehensive independent research revealed that Merchants SA provides exceptional employee conditions, nurtures and develops talent throughout all levels of the organisation and has demonstrated its leadership status in the HR environment, always striving to optimise its employment practices and to develop its employees.

We help your organisation adapt to the rapidly changing HR environment

How we certify