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Merchants SA

IT, Professional Services, Telecommunications
Merchants SA was awarded the Top Employers South Africa and Top Employers Global certification.
  • Top Employers South Africa
  • Top Employers Global

Also certified in

32 other countries

We are global pioneers in the contact centre and BPO industry with over 35 years experience in designing, building and operating contact centres. We focus on people, process and technology to create easy, positive and brilliant customer experiences. We are passionate about people and our ability to attract the best talent, coupled with our rich history of success and innovation across industries, is what differentiates us from our competitors. Merchants is a Dimension Data company.

Number of employees: 8000
Number of active countries: 4

The research

Our comprehensive independent research revealed that Merchants SA provides exceptional employee conditions, nurtures and develops talent throughout all levels of the organisation and has demonstrated its leadership status in the HR environment, always striving to optimise its employment practices and to develop its employees.

We help your organisation adapt to the rapidly changing HR environment

How we certify