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Business Analyst



Top Employers Institute is the global authority in recognising excellence in people practices. Headquartered in Amsterdam, the Netherlands, we are proud to have certified over 2 300 Top Employers around the world for their dedication to enriching the world of work for their people.

Purpose and contribution to company strategy 

The Business Analyst will be responsible for testing hypotheses and translating our wealth of sales data into meaningful insights into our business performance.

You will work together with the Head of Revenue Operations to create insights for our sales leaders and regional sales teams. Possible business questions to answer could be:

  • How does the performance of our sales people develop as their experience grows?
  • Which variables increase the probability of a client renewing?
  • What is the return on our spend on LinkedIn Sales Navigator?

Furthermore, the Business Analyst is responsible for maintaining, updating and improving the sales dashboards in CRM Analytics, which are used to report on our revenue, targets, sales pipeline, leads funnel and more.

The successful candidate will start in April or May at our headquarter in Amsterdam, and reports to the Head of Revenue Operations.

Key responsibilities

  • Provide in-depth data analysis and recommendations to support business decisions by executives, managers, and other internal stakeholders
  • Generate business intelligence tools such as reports and dashboards with Salesforce Sales Cloud and CRM Analytics.
  • Assist with day-to-day activities supported by the Sales Operations team

Key success competencies:

  • Collaboration, customer focus, global perspective.
  • Manages complexity,
  • Ensures accountability,
  • Tech savvy,
  • Communicates effectively,
  • Optimizes work processes,
  • Plans and aligns.

 

Qualification Criteria

  • Bachelor’s degree and two or more years of experience in data or business analytics
  • Experience with creating dashboards using data visualisation software such as Microsoft PowerBI, Tableau, or Click Sense (Salesforce CRM Analytics is an advantage)
  • Understanding of a CRM system (preferably Salesforce Sales Cloud)
  • Understanding of Excel and PowerPoint
  • Strong analytics background and statistical skills to help collect, measure, organize and analyse data, and provide insights
  • Strong knowledge of ETL processes, data cleaning and manipulation, and data structures
  • Good communication skills, verbal and written
  • Proficient in English
  • Residing in the Netherlands
  • Experience in working with different cultures and nationalities
  • Salesforce administrator knowledge or an understanding of Salesforce Analytics Query Language would be a bonus

Top Employers Institute offers

  • Competitive remuneration
  • Flexible working conditions, with an office conveniently located next to Amsterdam Amstel station and including the flexibility to work up to four days a week from home
  • Dynamic and open business culture
  • Plenty of room for initiatives and own responsibility
  • Open career path: due to the fast growth of the company, many roles did not exist a year ago, and new career paths open up. The successful candidate could over time broaden responsibilities within the Revenue Operations team, or specialize in Data Analytics and Salesforce in the Digital Team
  • Fast growing company (double-digit revenue growth), backed by HAL Investments, one of the largest investment companies of the Netherlands
  • International environment: colleagues from all over the world in our headquarter in Amsterdam, 10 local offices from Shanghai to Cape Town to São Paulo, and clients in 121 countries
  • Leader in HR, relied on by global clients such as DHL, PepsiCo and PUMA

 

Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!