Open/Close
English

Account Manager - Africa

For our lovely team in Cape Town we are looking for an Account Manager. This is an additional role to our current sales force.

Purpose of the role is to generate revenue by selling certification products and associated upsells to clients within an assigned territory. It is a hybrid role with responsibilities across new business generation, renewals, and the management of existing contracts. This individual also acts as a liaison between Sales and Certification Delivery to ensure that clients realise quantifiable value from the Top Employers Certification Programme.

Key result areas showing what impact the role should have, main activities providing further insight

Generating revenue in line with commercial targets within respective Territory:

  • Turn prospect into strategic business accounts via cold call, email, and social strategies
  • Drive sales growth and pipeline through preparing and setting up qualified meetings (meeting prep, conduct an effective needs analysis, deliver sales presentations, answer questions and objections, conduct the post meeting activity effectively)
  • Close deals through qualified offer preparation and negotiation, and ensuring lasting agreements
  • Achieve company growth targets for new business acquisition and renewal

Pro-active, relevant, and on-going engagement and communication with (potential) Top Employers:

  • Confidently connect 1-on-1 with senior, regional HR stakeholders of large (Tier 1, 2, 3) global companies
  • Effectively and persuasively position and present the full value of the Top Employers Certification Programme across the areas of responsibility and areas of focus
  • Manage relationship of current participants
  • Sharing and evangelise subject matter expertise about Top Employers HR Certification

Liaised and constructive collaboration with internal stakeholders:

  • Commercially support and partner with international colleagues as part of global sales team
  • Work closely with Marketing to support events and follow up digital leads in a timely manner

Competencies

Behavior that will help you be successful in this role and in our organization

Company competencies (for everyone):

  • Collaboration
  • Customer focus
  • Global perspective

  Key success competencies (in addition to company competencies):

  • Communicates effectively
  • Instils trust
  • Being resilient
  • Builds networks
  • Persuades
  • Drives results
  • entrepreneurial
  • flexible

Experience & Qualifications

  • Approximately 5 years’ successful sales experience to start (selling a service, B2B)
  • HR knowledge/understanding is important; Experience selling to senior HR representatives is highly advantageous
  • Bachelor level educated – or equivalent working experience
  • languages: English mandatory. Other languages are a plus
  • Preferably residing in Cape Town area

We offer

  • Room for initiatives and own responsibility
  • Open, informal, and professional business culture
  • Solid benefits including hybrid working conditions & variable pay (bonus opportunities)
  • Competitive fixed remuneration (monthly salary)