About Dimension Data Network Services

Dimension Data UK Founded in 1983, Dimension Data plc is an ICT services and solutions provider and a member of the NTT Group. Dimension Data believes in the power of technology to transform your organisation, make things work better and take your business to the next level. Over the last three decades, we’ve established ourselves as global leader in the provision and management of specialist IT infrastructure solutions and services. With operations in over 58 countries, over 23,000 employees and over 6,000 clients – coupled with our deep understanding of the global business and technology landscape – we help accelerate the achievement of your business goals.

Facts & Figures

Industry IT
Number of employees 588
Number of active countries 58

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Dimension Data Network Services

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Works councils
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Employee surveys

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Employee referral bonus
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance

Flexible Working Conditions

  • Job sharing
  • Part-time working
  • Sabbatical/career break
  • Term-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Special leave for parents (above legal requirements)

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Mobile Telephone
  • Car/travel allowance
  • Bicycle scheme
  • On-site parking

Well-being programs

  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • Religious and/or spiritual facilities (e.g. prayer room)