About DFS

Established in 1969, DFS has grown into one of the UK’s largest and most successful retailers of upholstered furniture. In December 2013 we celebrated the opening of our 100th store. However, selling isn’t our only strength and for the past 46 years, we’ve also been designing and manufacturing sofas in our three factories in Yorkshire, Nottinghamshire and Derbyshire. Every year we hand-craft tens of thousands of sofas, all of which are made to order for our customers. Combining great design and British manufacturing along with a breath of product ranges and attractive price points makes DFS the sofa experts.

Facts & Figures

Industry Consumer Good and Services, Manufacturing, Retail
Number of employees 3406
Number of active countries 4

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of DFS

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Special access to CEO/Leadership
  • Suggestions box/email
  • Employee surveys

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Secondary benefits
  • Employee discounts on company services/products
  • Employee referral bonus
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment
  • Overpay

Flexible Working Conditions

  • Compressed working hours
  • Flexi-time working
  • Job sharing
  • Part-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Reduction in company travel
  • Crèche/childcare facilities (above legal requirements)
  • Bringing a child to work (in emergency)

Networking Activities

  • Flexible workspace at the office
  • Online chat/instant messaging
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Bicycle scheme
  • Company car
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Smoking cessation programme
  • Weight loss programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Wellness programmes
  • Nutritional information programmes