About Orange Hong Kong

Orange Business Services is a global IT and communications services provider, with services available in 220 countries and a local presence in more than 160. We help companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably. Our 20,000 professionals bridge the gap between technology and what’s right for your business to help you overcome challenges and gain maximum value out of your solutions. We deliver a best-in-class customer experience across a global landscape. Orange Business Services is the only seven-time winner of Best Global Operator.

Facts & Figures

Industry Telecommunications
Number of employees 86
Number of active countries 220

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Orange Hong Kong

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Internship programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Training investment
  • Secondary benefits
  • Employee referral bonus
  • Shift premiums
  • Subsidy Medical Insurance

Flexible Working Conditions

  • Flexi-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Take your family/child to work day

Networking Activities

  • Organising weekly drinks or other social event (by staff association)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Job enrichment

Secondary benefits

  • Telephone allowance
  • Car/travel allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional