About DHL Express (Hong Kong) Ltd

DHL Express is a division of Deutsche Post DHL and the world’s leading express company. Its global network composed of more than 220 countries and territories and about 100,000 employees worldwide. As the International Specialist in the industry, DHL Express facilitates world trade by enabling customers to expand their business to and from any country through its fast and reliable International door to door service. DHL accepts its social responsibility by supporting environmental protection, disaster management and education. Deutsche Post DHL generated revenue of more than 55 billion euros in 2013.

Facts & Figures

Industry Transport and Logistics
Number of employees 1500
Number of active countries 220

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of DHL Express (Hong Kong) Ltd

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Special access to CEO/Leadership
  • Forums/blogs on Intranet
  • Instant messaging
  • Employee surveys

Learning and development programs

  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Training investment
  • Secondary benefits
  • Year-on-year evolution of total rewards
  • Employee discounts on company services/products
  • Employee referral bonus
  • Shift premiums
  • Subsidy Medical Insurance
  • Loan/Loan Repayment
  • Overpay

Flexible Working Conditions

  • Part-time working
  • Term-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Special leave for parents (above legal requirements)
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Company car
  • On-site parking
  • Group transport

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • On-site sports facilities
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Wellness programmes
  • Nutritional information programmes