About Santam Ltd

Santam is South Africa’s leading general insurer in South Africa with a market share in excess of 22%. Listed on the Johannesburg Stock Exchange (JSE), the Santam group provides a diversified range of general insurance products and services in southern Africa and internationally through a network of 2 700 intermediaries and direct channels. The group’s more than 1 million policyholders range from individuals to commercial and specialist business owners and institutions, including most of the Top 100 companies listed on the JSE. The group employs over 5 000 employees and is recognised by its peers as having the most technically competent employees.

Facts & Figures

Industry Financial Services, Insurance
Number of employees 5000
Number of active countries 31

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Santam Ltd

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Works councils
  • Employee surveys

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • International exchange programmes
  • Competency-based training programmes
  • Mentor programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Secondary benefits
  • Employee discounts on company services/products
  • Employee referral bonus
  • Meal subsidies/canteen services

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Telecommuting/working from home
  • Reduction in company travel
  • Special leave for parents (above legal requirements)
  • Bringing a child to work (in emergency)

Networking Activities

  • Flexible workspace at the office
  • Online chat/instant messaging
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A buddy is assigned to the new employee
  • Announcement/introduction by management
  • Meeting with CEO/Executive Management
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions

Career and succession management

  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Car/travel allowance
  • On-site parking
  • Group transport

Well-being programs

  • Stress management
  • Time management
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Health screening programme
  • Smoking cessation programme
  • Weight loss programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Wellness programmes
  • On-site flu vaccinations
  • Religious and/or spiritual facilities (e.g. prayer room)
  • Nutritional information programmes