About Orange Business Services - South Africa

As an employer we aim to provide the best environment for our people to be successful, and have pride in their own and the Company’s achievement. Our “digital and caring employer promise,” shared by the entire Orange Group, sets-out a new foundation for the relationship between Orange and its employees. It reaffirms that social quality, is a key driver for economic performance and upholds a clear goal: to offer employees a unique experience, equal to the one we wish to give our customers.”

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Orange Business Services - South Africa

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Brainstorming sessions
  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Works councils
  • Special access to CEO/Leadership
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Instant messaging
  • Social media
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Training investment
  • Secondary benefits
  • Year-on-year evolution of total rewards
  • Employee discounts on company services/products
  • Employee referral bonus
  • Shift premiums
  • Subsidy Medical Insurance

Flexible Working Conditions

  • Flexi-time working
  • Job sharing
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Employer contribution for child care
  • Take your family/child to work day
  • Bringing a child to work (in emergency)

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Alumni club (association of former employees)
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Health & Safety officer/manager
  • Personal support line
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Burn-out recovery programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Smoking cessation programme
  • Weight loss programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Nutritional information programmes