About Clicks Group Limited

The Clicks Group is a health and beauty focused retail and supply group that has been registered on the JSE Limited since 1996. Through market-leading retail brands Clicks, Musica and The Body Shop, the group has over 685 stores across southern Africa. The group also has a growing presence in the healthcare market through the pharmaceutical distributor, United Pharmaceutical Distributors and Clicks Direct Medicines.

Facts & Figures

Industry Healthcare, Retail
Number of employees 13420
Number of active countries 5

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Clicks Group Limited

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Secondary benefits
  • Year-on-year evolution of total rewards
  • Employee discounts on company services/products
  • Employee referral bonus
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Burn-out recovery programme
  • In-house doctor
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • On-site sports facilities
  • Health screening programme
  • Smoking cessation programme
  • Weight loss programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Wellness programmes
  • On-site flu vaccinations
  • Religious and/or spiritual facilities (e.g. prayer room)
  • Nutritional information programmes

Career and succession management

  • Job rotation
  • Training programme
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Special leave for parents (above legal requirements)

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Flexible workspace at the office
  • Seasonal social events
  • Special informal sessions with Executive Management

Communication Channels

  • Brainstorming sessions
  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Employee surveys

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Company car
  • Entertainment allowance
  • On-site parking
  • Group transport