About Equens

As one of the largest card and payment processors in Europe, Equens processes billions of payment transactions per year. Our company plays an important role in the financial and economic society as about fifty million consumers, over 500,000 merchants, a million companies and hundreds of European banks use our services on a daily basis. We are an international, market-oriented company with offices in the Netherlands, Germany, Italy and Finland. By working together we always aim to provide seamless, secure and efficient services to all our throughout Europe. Besides teamwork, a customer-oriented approach is key in our business. And of course…pleasure in our work!

Facts & Figures

Industry Financial Services
Number of employees 1513
Number of active countries 5

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Equens

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Works councils
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Competency-based training programmes
  • Coaching programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • e-Learning (module)
  • Coaching
  • Communities of Practice

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Secondary benefits
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Overpay

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Telecommuting/working from home
  • Special leave for parents (above legal requirements)
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Alumni club (association of former employees)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • Announcement/introduction by management
  • A tour around the organisation
  • Internal social media (network) experience sharing
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Training programme
  • Coaching
  • Special assignment

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Company car
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • Preventative Occupational Health programme
  • Burn-out recovery programme
  • In-house doctor
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Weight loss programme
  • Religious and/or spiritual facilities (e.g. prayer room)