About Faulu (a member of the UAP / Old Mutual Group)

The UAP Old Mutual Group is a financial services company which comprises all the legal entities under UAP, Faulu Microfinance Bank and Old Mutual. The Group came into being in 2015 following the acquisition of a majority stake in Faulu Microfinance Bank in 2014 which is regulated by the Central Bank of Kenya and UAP in 2015 by Old Mutual. Together we offer financial solutions for insurance, investment, savings and banking. The Group is under the Old Mutual Emerging Markets cluster which operates in 19 countries in Africa, Asia and Latin America.

Facts & Figures

Industry Banking, Financial Services, Insurance
Number of employees 801
Number of active countries 19

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Faulu (a member of the UAP / Old Mutual Group)

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Learning and development programs

  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Employee surveys

Onboarding Activities

  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions

Well-being programs

  • Safety programme
  • Health & Safety officer/manager
  • Maintaining employee contractual rights above legal requirements
  • Health screening programme

Secondary benefits

  • Mobile Telephone
  • Telephone allowance
  • On-site parking

Networking Activities

  • Seasonal social events
  • Special informal sessions with Executive Management