About Telecom Italia

Telecom Italia is the main ICT group and the technology partner of Italy to embrace digital. Abroad its strength is Brazil, where TIM Brasil is a major operator. On the domestic market TIM’s portfolio includes fixed and mobile telecommunications, Internet services, digital contents, cloud services, digital platforms. Group’s strategy is focused on innovation and over the 2015-2017 period it will be investing 5 billion euros on new generation technologies, cloud computing, new Date Centres, to support enriched connectivity through innovative and digital services. The goal is to reach 75% of population with the new fixed ultrabroadband and 95% with the mobile one.

Facts & Figures

Industry IT, Telecommunications
Number of employees 44171
Number of active countries 1

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Telecom Italia

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Brainstorming sessions
  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Works councils
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Social media
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Employee discounts on company services/products
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Telecommuting/working from home
  • Reduction in company travel
  • Crèche/childcare facilities (above legal requirements)
  • Employer contribution for child care
  • Take your family/child to work day

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Alumni club (association of former employees)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Company car
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Employee debt support
  • Preventative Occupational Health programme
  • Burn-out recovery programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • On-site sports facilities
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Wellness programmes
  • Religious and/or spiritual facilities (e.g. prayer room)
  • Nutritional information programmes