About ING Bank

ING offers banking services to individuals, families, small businesses, large companies and institutions, and it has the mission to put at the service of people and organizations the tools to help them achieve a better future. As a bank 100% digital, it has been always worried about making banking in a different way, placing the customer and his progress at the center of its strategy. ING works to promote personal progress in line with its philosophy 'People in Progress.' As a result of this, one of every two new customers who came to the bank last year did it based on a recommendation.

Facts & Figures

Industry Banking
Number of employees 1185
Number of active countries 43

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of ING Bank

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • 180- and/or 360-degree feedback
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Works councils
  • Forums/blogs on Intranet
  • Social media
  • Employee surveys
  • Employee website (separate URL)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Long-term incentives
  • Secondary benefits
  • Employee discounts on company services/products
  • Employee referral bonus
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Term-time working
  • Time off in lieu (TOIL)/Time-for-time
  • Crèche/childcare facilities (above legal requirements)
  • Employer contribution for child care
  • Special leave for parents (above legal requirements)
  • Take your family/child to work day
  • Bringing a child to work (in emergency)
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Company car
  • Entertainment allowance
  • On-site parking
  • Group transport

Well-being programs

  • Stress management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • EAP (Employee Assistance Programme)
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • On-site sports facilities
  • Health screening programme
  • Smoking cessation programme
  • Weight loss programme
  • Rewards or bonuses for achieving or completing certain health and wellness goals/programmes
  • Wellness programmes
  • On-site flu vaccinations
  • Nutritional information programmes