About Cetelem

Cetelem is a global provider of financial services to individuals, specialist in consumer credit, personal loans and credit cards. It is the financial partner of the leading consumer goods distribution companies (furniture, technology, appliances…) and car dealers. Cetelem is a reference for information and analysis of consumption in Spain thanks to its studies of El Observatorio Cetelem. The entity is committed to innovation, providing multichannel and digital access to credit, as well as to responsible lending by promoting financial education and controlled credit risk.

Facts & Figures

Industry Banking
Number of employees 1214
Number of active countries 27

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Cetelem

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Works councils
  • Special access to CEO/Leadership
  • Social media
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Training investment
  • Secondary benefits
  • Employee discounts on company services/products
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Loan/Loan Repayment
  • Overpay

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Telecommuting/working from home
  • Crèche/childcare facilities (above legal requirements)
  • Employer contribution for child care
  • Special leave for parents (above legal requirements)
  • Bringing a child to work (in emergency)
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Company car
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Personal support line
  • Employee debt support
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • Smoking cessation programme
  • Wellness programmes
  • On-site flu vaccinations