About Loyalty Partner GmbH

Loyalty Partner GmbH, part of the American Express group, operates multi-partner programs and provides its customers with PAYBACK in Germany, Italy, Poland, India and Mexico, multi-channel marketing platforms. In 2015 PAYBACK successfully launched the US market with “Plenti”. In addition, the company offers with emnos and Loyalty Partner Solutions all the necessary tools and services for the implementation of customer loyalty programs, customer insight and Big Data solutions. Loyalty Partner employs around 1,000 people. Headquartered in Munich, Loyalty Partner has subsidiaries in the USA, India, Mexico, France, Poland, Spain and the UK.

Facts & Figures

Number of employees 1000
Number of active countries 8

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Loyalty Partner GmbH

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Employee surveys
  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Special access to CEO/Leadership
  • Suggestions box/email
  • Instant messaging
  • Brainstorming sessions
  • Social media

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Competency-based training programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • 180- and/or 360-degree feedback
  • Coaching programmes
  • Workshops (internal/external)
  • Mentor programmes
  • International exchange programmes
  • Job rotation programmes
  • Online training programmes (always available)
  • (Peer) coaching
  • Mentor groups
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Employee referral bonus
  • Meal subsidies/canteen services
  • Employee discounts on company services/products
  • Shift premiums
  • Subsidy Medical Insurance

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Job sharing
  • Sabbatical/career break
  • Telecommuting/working from home
  • Reduction in company travel
  • Employer contribution for child care
  • Bringing a child to work (in emergency)
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Seasonal social events
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job enrichment
  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Company car
  • Entertainment allowance
  • On-site parking
  • Group transport

Well-being programs

  • On-site sports facilities
  • In-house doctor
  • Fitness centre membership subsidy/reimbursement
  • Ergonomic support
  • On-site flu vaccinations
  • Stress management
  • Time management
  • Health & Safety officer/manager
  • Personal support line
  • Preventative Occupational Health programme
  • Wellness programmes
  • Confidential adviser
  • Occupational Health professional
  • Health screening programme
  • Weight loss programme
  • Nutritional information programmes