About Thomas Cook Belgium

Thomas Cook Belgium, with its brands Neckermann, Thomas Cook and Pegase, is one of the leading leisure travel companies in Belgium and serving more than 1 million guests on a yearly basis. Thomas Cook Belgium is supported by more than 750 employees. Thomas Cook Belgium is part of Thomas Cook Group plc, one of the world’s leading leisure travel groups with sales of £7.8 billion in the year ended 30 September 2015. Thomas Cook is supported by 21,823 employees and operates from 15 source markets; it is number one or two (by revenue) in all its core markets. Thomas Cook Group plc’s shares are listed on the London Stock Exchange (TCG).

Facts & Figures

Industry Consumer Good and Services, Retail
Number of employees 730
Number of active countries 15

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Thomas Cook Belgium

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Works councils
  • Employee surveys

Learning and development programs

  • Internship programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • e-Learning (module)
  • Coaching

Compensation and benefits

  • Employee discounts on company services/products
  • Employee referral bonus
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Overpay

Flexible Working Conditions

  • Flexi-time working
  • Job sharing
  • Part-time working
  • Sabbatical/career break
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Reduction in company travel
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Bicycle scheme
  • Company car
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Burn-out recovery programme
  • In-house doctor
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Fitness centre membership subsidy/reimbursement
  • Health screening programme
  • On-site flu vaccinations