About Makro Cash & Carry Belgium

Makro and Metro Belgium currently employ approximately 3,000 people. The organization is part of the international METRO Group, one of the largest retail chains in the world with its headquarters in Germany (Düsseldorf). Makro has 6 stores in Belgium. Both food and non-food, the range combines famous branded products and competitively priced and high-quality own brands. Makro has a broad assortment for professional customers (offices, craftsmen...) Metro (9 stores) is fully focused on HoReCa-professionals and traders. Within this salesline we are continuously expanding our network of store.

Facts & Figures

Industry Consumer Good and Services, Retail
Number of employees 3000
Number of active countries 29

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Makro Cash & Carry Belgium

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Brainstorming sessions
  • Works councils
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Instant messaging
  • Social media
  • Employee surveys

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice

Compensation and benefits

  • Employee discounts on company services/products
  • Shift premiums
  • Meal subsidies/canteen services
  • Subsidy Medical Insurance
  • Overpay

Flexible Working Conditions

  • Flexi-time working
  • Part-time working
  • Sabbatical/career break
  • Telecommuting/working from home
  • Reduction in company travel
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Online chat/instant messaging
  • Personal online profile/social media

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Car/travel allowance
  • Bicycle scheme
  • Company car
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • Personal support line
  • Preventative Occupational Health programme
  • Burn-out recovery programme
  • In-house doctor
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • Health screening programme
  • On-site flu vaccinations