About Dimension Data Australia

Founded in 1983, Dimension Data is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data provides coverage throughout Australia, with major offices in Sydney, Melbourne, Canberra, Brisbane, Adelaide and Perth. Dimension Data is a member of the NTT Group.

Facts & Figures

Number of employees 1471
Number of active countries 50

The Research

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards of employee offerings. The Top Employers Institute’s research assesses all critical areas of the Human Resources environment, certifying organisations that can demonstrate they are continuously optimising employee conditions and leading the way in the development of their people.

The employee offerings of Dimension Data Australia

This is a selection of the Employee Offerings that this company offers to (some of) its employees.

Communication Channels

  • Formal sessions (e.g. one-to-one meetings between employee and manager)
  • Suggestions box/email
  • Forums/blogs on Intranet
  • Instant messaging
  • Social media
  • Employee surveys
  • Employee website (separate URL)

Learning and development programs

  • Graduate development programmes/traineeships
  • Internship programmes
  • Job rotation programmes
  • International exchange programmes
  • Competency-based training programmes
  • Coaching programmes
  • Mentor programmes
  • Peer support programmes
  • Soft skill training programmes (e.g. feedback, time management, communication)
  • On-the-job training
  • Conferences/congresses/seminars (internal/external)
  • Workshops (internal/external)
  • Online training programmes (always available)
  • 180- and/or 360-degree feedback
  • (Peer) coaching
  • Mentor groups
  • Mobile Learning
  • e-Learning (module)
  • Coaching
  • Simulations and learning games
  • Communities of Practice
  • Collaborative Learning Experiences (e.g. Action learning group/Team-based learning)

Compensation and benefits

  • Salaries
  • Variable compensation
  • Pension
  • Profit sharing
  • Long-term incentives
  • Year-on-year evolution of total rewards
  • Employee discounts on company services/products
  • Employee referral bonus
  • Shift premiums

Flexible Working Conditions

  • Compressed working hours
  • Flexi-time working
  • Job sharing
  • Part-time working
  • Sabbatical/career break
  • Time off in lieu (TOIL)/Time-for-time
  • Telecommuting/working from home
  • Onsite nursing/feeding/mothers’ room

Networking Activities

  • Sports events (e.g. sports day)
  • Organising weekly drinks or other social event (by staff association)
  • Alumni club (association of former employees)
  • Flexible workspace at the office
  • Online chat/instant messaging
  • Personal online profile/social media
  • Seasonal social events
  • Special informal sessions with Executive Management

Onboarding Activities

  • Pre-Employment package (after contract is signed)
  • Step-by-step On-boarding programme (hard copy or online)
  • Employee handbook that specifies HR policy and regulations (hard copy or online)
  • Use of internal/external social media (networks) to chat with current employees
  • Meeting with HR to explain procedures
  • Check-in meetings at specific intervals
  • Meeting with manager regarding job role, tasks,expectations
  • A role-specific introductory training programme
  • A buddy is assigned to the new employee
  • A mentor is assigned to the new employee
  • Post-hire assessment
  • Announcement/introduction by management
  • A tour around the organisation
  • Meeting with CEO/Executive Management
  • (Social) Networking events for new employees
  • Internal social media (network) experience sharing
  • Team lunch/dinner
  • Induction course (covering the organisation’s mission,vision, values)
  • Code of Conduct
  • Safety policies and instructions
  • Follow-up session one year after joining

Career and succession management

  • Job rotation
  • Training programme
  • Mentoring
  • Coaching
  • Special assignment
  • Secondment
  • Job enrichment
  • International mobility (expatriation or short-term assignment)

Secondary benefits

  • Laptop
  • Mobile Telephone
  • Telephone allowance
  • Car/travel allowance
  • Entertainment allowance
  • On-site parking

Well-being programs

  • Safety programme
  • Stress management
  • Time management
  • Ergonomic support
  • Health & Safety officer/manager
  • EAP (Employee Assistance Programme)
  • Preventative Occupational Health programme
  • Confidential adviser
  • Maintaining salary level above legal requirements
  • Maintaining employee contractual rights above legal requirements
  • Occupational Health professional
  • Fitness centre membership subsidy/reimbursement
  • Wellness programmes
  • On-site flu vaccinations